Terms and Conditions

Last updated: January 1, 2024

These Terms and Conditions (“Terms”) govern the use of the Lolajack Casino website, mobile application, and all associated services (collectively, the “Platform”) operated by Lolajack Entertainment N.V. (“Lolajack Casino”, “we”, “us”, “our”). By registering an account on the Platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the Platform.

1. Eligibility

To register and use Lolajack Casino, you must meet all of the following eligibility requirements:

We reserve the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and forfeiture of pending withdrawals.

2. Account Registration

When registering an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials. Lolajack Casino cannot be held liable for any losses resulting from unauthorised access to your account. Notify us immediately at [email protected] if you suspect your account has been compromised.

Each player is permitted to hold only one account. If we detect multiple accounts registered to the same individual, device, or household, we reserve the right to close all associated accounts, cancel outstanding bonuses, and withhold any winnings derived from bonus funds.

3. Identity Verification (KYC)

Lolajack Casino is required by its licensing obligations to verify the identity of all players before processing withdrawal requests. You may also be asked to provide verification documents at registration or at any point during your use of the Platform. Required documents typically include:

Withdrawals will not be processed until verification is complete. Lolajack Casino reserves the right to suspend accounts pending verification and to decline withdrawals if satisfactory documentation is not provided within a reasonable timeframe.

4. Deposits and Withdrawals

All financial transactions on the Platform are conducted in Canadian dollars (CAD). Minimum deposit amounts, minimum withdrawal amounts, processing times, and accepted payment methods are published on the Payments page of the Platform and are subject to change.

5. Bonuses and Promotions

All bonuses and promotions offered by Lolajack Casino are subject to specific terms and conditions published alongside each offer. The following general rules apply to all bonuses:

6. Gameplay Rules

All games available on the Platform use certified Random Number Generator (RNG) technology and are supplied by licensed third-party providers. The rules of each game are available within the game interface. By placing a bet, you confirm that you understand and accept the rules of that game.

7. Sports Betting Rules

Sports betting at Lolajack Casino is subject to both these general Terms and the specific sportsbook rules available on the Platform. Key rules include:

8. Responsible Gambling

Lolajack Casino is committed to promoting responsible gambling. We provide the following tools to help players maintain control of their gambling activity:

To access any of these tools, visit the Responsible Gambling section in your account settings or contact our support team. If you believe you have a gambling problem, please seek help from the Responsible Gambling Council of Canada at rgco.org.

9. Prohibited Conduct

The following conduct is strictly prohibited on the Lolajack Casino Platform:

Violation of any of the above may result in immediate account suspension, permanent closure, forfeiture of all balances (including winnings), and reporting to relevant authorities.

10. Intellectual Property

All content on the Lolajack Casino Platform, including but not limited to logos, graphics, game interfaces, text, and software, is the intellectual property of Lolajack Casino or its licensors. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our prior written consent. Access to the Platform does not grant you any ownership rights in any content.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Lolajack Casino’s total liability to you in connection with your use of the Platform shall not exceed the total amount of real-money funds in your account at the time of the event giving rise to the claim. Lolajack Casino is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including losses of profit, data, or goodwill.

12. Amendments

Lolajack Casino reserves the right to amend these Terms at any time. Where changes are material, we will provide at least seven days’ notice via email or a notice on the Platform. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with amended Terms, you must stop using the Platform and may close your account.

13. Account Closure

You may close your account at any time by contacting our support team. Upon closure, any eligible real-money balance will be returned to you via your preferred payment method after verification checks are completed. Bonus funds are forfeited upon account closure unless wagering requirements have already been met. Lolajack Casino reserves the right to retain your data for the period required by law following account closure.

14. Governing Law

These Terms are governed by the laws of Curacao. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Curacao, except where mandatory consumer protection laws in your province of residence require otherwise.

15. Contact

If you have any questions about these Terms, please contact us:

{li}